At Logowski Logo Maker, we are committed to providing high-quality logo design tools and digital assets. We want you to be satisfied with your logo and understand how our warranty and refund policy works.
1. Satisfaction Warranty
We aim to help you create a logo you are happy with. You can edit your project, adjust fonts, colors, layouts, and generate new ideas using the tools available in your plan.
2. Digital Products
LOGOWSKI provides digital files and online design services. Once digital files are downloaded or premium features are used, refunds may be limited because the product has already been delivered.
3. Refund Requests
If you experience a technical problem, duplicate payment, failed download, or another issue with your purchase, contact us as soon as possible. We will review the request and may offer a fix, replacement access, account credit, or refund depending on the circumstances.
4. Non-Refundable Cases
Refunds may not be available when files have been successfully downloaded, the service has been substantially used, the request is based only on a change of mind, or the issue is caused by incorrect user-provided information.
5. Subscriptions
You may cancel a subscription according to the terms shown at checkout or in your account. Cancellation stops future renewals but does not automatically refund previous payments unless required by law or approved after review.
6. How to Contact Us
To request help with a payment, download, or refund, contact us at [email protected] and include your account email, order details, and a short explanation of the issue.